Introducing Our Own Creation: TBHUB.AI’s Magento Chatbot – A New Era for E-commerce Customer Service

Hello Reddit community! πŸ‘‹

We’re beyond excited to share a project that’s been in the works for quite some time – a tool we firmly believe will redefine customer service for Magento e-commerce stores: TBHUB.AI’s Magento Chatbot. As its creators, we’ve dedicated ourselves to developing a chatbot that leverages the latest in AI technology, designed to seamlessly integrate with Magento, ensuring a transformative experience for both store owners and their customers.
Why We’re Proud of It:
Seamless Magento Integration: Our chatbot was built from the ground up to integrate flawlessly with Magento, making setup a breeze for store owners.

Advanced AI Technology: Utilizing the latest in AI, our chatbot can understand and respond to customer queries in a natural, engaging manner.

Highly Customizable: We understand the importance of brand identity, which is why our chatbot is designed to be fully customizable to fit your store’s unique needs.

Multilingual Support: In today’s global market, the ability to support multiple languages is crucial. Our chatbot does just that, making your store accessible to a wider audience.

Valuable Insights: Beyond just answering questions, our chatbot provides actionable insights into customer behavior, helping you make informed business decisions.

Exclusive Demo Video Offer:
See Our Chatbot in Action:

We’ve prepared a real demonstration video to show you exactly how our Magento chatbot works, its features, and the potential impact on your e-commerce store. To access this video, please visit our contact form at https://tbhub.ai/contact-form/. Fill out the form, and we’ll send you a link to the video. It’s a great opportunity to see firsthand how our chatbot can transform your customer service experience.

We Want to Hear From You:
Feedback and Suggestions: Your input is invaluable to us. If you have ideas for features or improvements, we’re all ears.

Questions?:

Have any questions about the integration process, capabilities, or how our chatbot can benefit your store? Don’t hesitate to ask.

Looking for Early Adopters: Interested in elevating your customer service with our AI chatbot?

We’re seeking Magento store owners eager to lead the charge in adopting this innovative technology.

Join us in bringing this vision to life and setting a new standard for customer service in the e-commerce industry.

Your feedback, questions, and enthusiasm are what drive us forward. Let’s start a conversation and make the future of e-commerce customer service brighter together. πŸš€

Check Out our chatbot page: https://tbhub.ai/chatbot/

submitted by /u/stefanosvouteris
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Sales emails are being sent directly to me as well as our customers when they shouldn’t be

Really weird error for us and I can’t see where it could be coming from.

Our sales emails are setup to send to the user and BCC to a number of internal addresses. Since last week it’s been acting off.

If a user pays using card, the sales email reacts as expected.

If a user pays using paypal or bank transfer, the sales email is sent directly to my email address, the customer and then BCC’d to everyone in the list. I’ve removed my email from the BCC and it’s made no difference.

I know no one can say for sure what it is with our store, but has anyone else experienced a similar issue and have any suggestions?

submitted by /u/antde5
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Got a weird one, can’t find any other reports of this

So was doing some tests today after installing the updated ebizmart payment suite (problem is not to do with that as it’s doing it with paypal as well).
So part of my test was putting a test order through so I chose to do a test purchase of an item where the inventory was qty of 2 and I’m going to purchase one.
Order went through fine as usual and can see that the sku qty has reduced now down to 1
But this is where the weird bit came in, I did a credit memo on the order (i’ve tried this with both an offline and online refund) and the qty of the sku went down to 0.
I’ve got magento set so that when you do a credit memo it doesn’t return the item to stock (as we use linnworks for stock management, again nothing to do with the issue as i did the refund before it even got pulled into linnworks) but still it shouldn’t have reduced the stock level again by 1.

Has anyone ever come across this, i’ve googled but can’t find any other reports on this.

submitted by /u/deadgoodundies
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Magento 2.4.3 search issue from search bar.

The users are not able to search for certain products using the search bar.

For example, If I search for MTR, there are no results displayed but if I search for TR, then it shows results. Also some specific products are not shown.

I have flushed the cache, tried reindexing and tried every solution I found on Google.

What might be the issue? Also getting no error logs.

submitted by /u/rare_redditor0
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How to resolve cors issue in Magento 2?

I finally have Magento installed and have been setting it up and connecting it to Nuxt, however I’m receiving the following error: Access to fetch at my domain from origin my local domain has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.

​

I have the https://github.com/graycoreio/magento2-cors module and followed the steps to use it but still same issue. Any ideas how to fix this?

submitted by /u/chaoticbastian
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Cart Price Rule – Magento 2

I have a promo code for users to use if they buy a set. The items are celebratory plates and napkins. I have 4 SKUs, 2-plates & 2-napkins. I want the customer to be able to choose the plate and then the napkin and have a promo code that will give 25% off.

I do not want to create new categories or configurables. I tried for over an hr today to set the cart price rule for this and it seemed the only time it would work was if all 4 SKUs were in the cart. I know it has to be something simple I’m missing!

submitted by /u/Musical_Coffee
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Anybody able to share specific reasons Magento recommends against using the customer session to authenticate GraphQL requests?

My general understanding is the reason is “speed”, but I’m wondering if that recommendation changes is you’re using redis to store session data vs file system, etc.

Despite the recommendation I’m currently trying to choose the lessor of multiple evils and I’d like to be convinced the session’s impact on GraphQL performance is such that it really is a non-option.

For context it all goes back to keeping the Magento PHP session in “sync” with a headless graphql “session.” I’d like to keep the source of truth in the Magento session and do any error correction in terms of differences in state on the headless side, but that requires me making some requests to the graphql API with the PHP session.

Thanks for your thoughts!

submitted by /u/kevysaysbenice
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Customer Claims Portal

Has anyone here ever built out a claims portal in Magento? I’m looking for examples. This would be for customers who receive shipping damaged product, broken product, or have a warranty claim. Customer would have to answer numerous questions and provide photos.

what is the best and easiest way to accomplish this?

submitted by /u/Othelo2
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